Softphones (Mac, PC and Mobile)
Account Codes
Auto-Attendants (unlimited)
Auto-Attendant – Nested
Auto-Generated Key Labels
Broadcast Groups
Business Quality Voice Lines
Call Coverage
Call Coverage – Incoming Call Routing
Call Detail Records
Call Display
Call Forward
Call Groups
Call History Reporting
Call Hold
Call Hunting (circular and linear)
Call Park/Retrieve
Call Permissions Profiles (by user)
Call Transfer
Caller ID with Name
Caller’s List (inbound & outbound)
Click-to-Call
Click-to-Call Extension
Context Soft Keys
Do Not Disturb
Emergency Forwarding
E911 Compliant
Extension Dialing (3, 4 or 5 digits)
Fixed Function Keys
Geographic Redundancy*
Hands-free Speaker Phone
Headset Capable
Hot Desking / Multi Desking
Hunting
Incoming Cal Routing
Integrated Ethernet Switch
Intercom
Join/Leave Call Groups
Join/Merge Calls
Local Phone Numbers (DIDs)
Mobile Apps for Android & Apple
Monitor Groups
Multiple Business Hour Profiles
Multiple CLID’s
Multiple Line Appearances
Music on Hold
Mute
My Phone Web Page
Hosted Services Desktop and Mobile Apps
Online Management (User and Tenant Level)
Online self-help documentation
Paging
Phone Directory – Employee
Phone Directory – External via Portal
Phone Key Profiles (by user type)
Power over Ethernet Phones (IEEE 802.3af)
Private CLID’s
Programmable Keys
Redial
Redirect – Emergency Forwarding
Ring Tones
Selective Call Routing
Site Page (via speakerphone)
Speaker Phone (Standard and Executive)
Speed Dial, One-Touch
Station Busy Lamp Indicator – Silent
Ten-way Calling
Transfer Direct to Voicemail
Unlimited Calling Nationwide
Visual Voicemail Web Portal
Voicemail
Voicemail, Auto-Forward all to e-mail ID
Voicemail, Message Waiting Indicator (MWI)
Voicemail, Return Call During VM Retrieval
Voicemail, Forward to Co-Worker Ext.
Voicemail, Out-Dial From Voicemail
Voicemail, Notification via e-mail or SMS
Voicemail Return Call During VM Retrieval
Zero Out of Voicemail – Personal Target